Job Description
Seeking a Housekeeping Manager to collaborate with the Operations Manager in overseeing all aspects of housekeeping for a 100-room hotel in Wiltshire.
Housekeeping Manager basic salary: £27,000 – £32,000, 28 annual days holiday inclusive of bank holidays, pension, company discounts, meals on duty, free car parking.
Location: Wiltshire
As the Housekeeping Manager you will:
- Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for your team. Provide mentoring, coaching, training and regular feedback.
- Promote teamwork and quality service through daily communication and coordination with other department heads
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
- Check public areas, guest rooms/suites, equipment, linens are clean and in good repair
- Handle complaints and special requests to achieve complete guest satisfaction
- Comply with special needs and requests of the guests, VIPs and repeat visitors
- Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity.
- Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation).
- Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents)
- May maintain procedures for security of lost and found items
If you are an experienced Housekeeping Manager or Supervisor ready for management responsibilities please apply with your updated CV.
